What services does your management company offer to property owners?

Our management company offers comprehensive property management services, including property marketing, guest communication, booking management, cleaning and maintenance, financial reporting, and more.

How do you market and advertise my property to potential guests?

We utilize a variety of marketing channels and strategies to promote properties to potential guests, including listing them on popular vacation rental platforms, optimizing listing descriptions and photos, and implementing targeted advertising campaigns.

What is your process for screening and selecting guests?

We have a thorough guest screening process in place to ensure the safety and security of properties. We review guest profiles, verify identification, and communicate with guests prior to their arrival to confirm their suitability.

How often do you provide updates on bookings and rental income?

We provide regular updates on bookings and rental income to property owners through our owner portal or via email, depending on their preference.

What are your fees for property management services?

Our property management fees are competitive and transparent. We offer flexible pricing options tailored to the specific needs of property owners.

How do you handle maintenance and repairs for my property?

We have a dedicated maintenance team that handles all maintenance and repairs for properties. We conduct regular inspections, address any issues promptly, and ensure properties are well-maintained.

Can I block off dates for personal use of my property?

Yes, property owners can block off dates for personal use of their property. Simply let us know your preferred dates, and we'll ensure they're blocked off in the booking calendar.

What steps do you take to ensure my property is secure and well-maintained?

We take security and maintenance seriously. We implement rigorous security measures, conduct regular inspections, and have protocols in place to address any security concerns promptly.

How do you handle guest inquiries and communication on behalf of my property?

We handle all guest inquiries and communication on behalf of properties, providing prompt and professional responses to ensure guests have a positive booking experience.

What is your process for handling payments and distributing rental income?

We handle all payments and financial transactions securely and transparently. We collect guest payments, deduct any applicable fees or expenses, and distribute rental income to property owners according to the agreed-upon schedule and payment method. Our financial reporting tools provide detailed insights into property performance and income distribution.